Returns & Refunds
Thank you for shopping at Our Website. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms and conditions apply to any products you have purchased from Us.
Interpretation and Definitions
Interpretation
Capitalized words used in this policy have specific meanings defined under certain conditions. The definitions provided below have the same meaning whether they appear in singular or plural form.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to: SUPREME APEX COMPUTER GADGETS LTD, DD 4, STANDARD ESTATE GALADIMAWA, ABUJA, FCT, NIGERIA, Registration Number: 7958806
“Goods” refer to the items, both tangible and digital, offered for sale on our Service. “Orders” mean a request made by You to purchase Goods from Us. “Service” refers to the Website. “Website” refers to the URL accessible from https://softwarestackmarket.online/ “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Even though we are confident you will enjoy our products and goods, we understand that you may need to cancel your Order from our Website in certain situations. To exercise your right of cancellation, as described below according to the type of Good, you must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: [email protected]
We will reimburse you no later than 14 days from the day on which We receive your refund request. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Digital Goods:
Purchase of Recurring Digital Goods and/or Subscriptions (“Subscription”): You can cancel your Subscription at any time by contacting our support at the email mentioned above. The cancellation will take effect on the following day of the Subscription cancellation, after which you will be downgraded and/or denied access to the Subscription and/or Services. Cancellation does not entitle you to a refund or in-store credit for a partial Subscription cycle.
Purchase of One-Time Digital Goods: You can cancel your Order within 7 days of purchase without providing any reason by contacting our support at the email mentioned above. If a purchased Digital Good does not perform as described on the Website, you may contact our support at any time, and we will examine your claim. If your claim is justified, we will refund you. Refunds will not be granted in cases of purchase abuse.
Purchase of Digital Services as Digital Goods (Digital Services): Returns and refunds for Digital Services will be handled on a discretionary basis. We have the sole and complete discretion to assess cancellation requests on a case-by-case basis. Requests should be sent to our support email mentioned above. We will consider factors such as the Terms of Use and whether the Digital Services were executed according to our highest standards. Misconduct or improper use of the Digital Services may result in a denial of refund. Incomplete Orders may be canceled up to 7 days after the Order has been placed. Completed Orders or completed milestones may be canceled up to 3 days after the delivery of the Digital Services or the Notice of them, whichever is the latest.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]
